It was my first time taking my dog Pickle to Canine Preferred. I called in on my way to the salon and they took him right away which was nice. When I dropped him off my first thought was, "Wow this place is noisy!" There were dogs all over the place and some were very loud. Pickle is a pretty timid dog so I'm sure this frightened him. I was hesitant to leave him there. They tied him up on one of leashes on the counter top that had a nice little pillow where he could wait. I was advised to leave so he didn't get more sad. I was told he would be done 2 hours later and he was going to be $50. However, I was told my appointment was next when I would later find out that I was not. I came back two hours later and he was still not done. I waited about an hour later in the lobby. The woman who did the cut was nice. She wrote my information on an index card when I first came in. The cut was good. He looked happy and relieved he was done. He came home and was fine (normal behavior). I would recommend going back however, I noticed many other dogs come in and out as I was waiting for him to be finished and their dogs were the similar size and breed as Pickle but their haircut prices were much lower than mine. I could only assume that was because they were regulars but did initially make me feel a little confused.