The price is only $20 for an hour, and unlike most other reflexology places, they do not up-sell here. You pay literally $20, plus tip. Great deal.
This is a big place. It seems be be a low price, high volume operation. I am sure there are some decent therapists here, based on the large number of favorable reviews, but it's hit or miss.
If you want to try your luck for $20 then go for it, but you may be better off paying a bit more for consistent quality.
I gave a good tip because this place probably doesn't pay their workers much.