Been there three times. Once they accidentally dropped my iPhone in the water part of the pedicure chair and just now they moved the gel heater which burnt my arm. Last time I am ever going there. The owner is extremely rude and acts as if she is doing us, paying customers, a favor. Additionally the staff just demands your hands and feet. Sometimes they press too hard and do not even consider whether or not they are hurting you. If you have a coupon you might as well spend the money and go somewhere else where the staff are friendly and actually treat you like a customer.