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  • One of the worst staff with attitude and worst service. The slim guy in the specs is filled with ego and pride with an audacity to argue with customers. We ordered 2 goat dum biryanis to go. And this is what we heard on the phone - "Your order will be ready in 35 minutes Sir". We reach the place after 40 minutes and the guy says it'll take a few more minutes. We wait for another 10 minutes outside the restaurant. That's when I start getting angry. But finally after 50 minutes, the order is ready. The only thing I tell the guy with the specs is that if you say 35 minutes, please try and make sure that it is ready in 35 minutes. He first argues that we ordered at 1:40 PM. I asked him to see the time and it was 2:31 PM. He said sure and me and my friends go sit in the car about to start driving back home. The guy has the audacity to come out to the parking lot and start arguing that goat dum biryani takes a lot of time, and he had said "About 35 minutes" on the phone and not just 35 minutes. So basically he is trying to say that his "ABOUT" 35 minutes has a buffer of +/- 15 minutes. Such ego is not good for business and I'm surprised that a staff member can have such audacity to talk to customers like that. They need to understand that even 3 Michelin star restaurants have a cut off time of 30 minutes for an order. Or at least they'll tell the correct amount of time required. First of all we have to have the greasy food that these people make, and on top of that we have to bear such humiliating behavior from the staff. All I can say is that they just lost good customers. I wouldn't even give 1 star but that's the minimum one can give.
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