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  • Horrible service. We received a coupon in the mail and I understand that not all locations accept it. However, when the way you ask a co-worker is "Hey we don't accept this right?" Instead of "Do we accept this coupon?", it's kind of rude. So to the "person of weight" behind the counter, brush up on your customer service skills and stop eating all the rice. Went to this place again against better judgment. Horrible customer service as always! Some of the workers were not wearing gloves or hair nets. And the food quality has gone down. Servings are smaller and too much breading on the chicken katsu. They make a ridiculous amount of profit to begin with, now they're just being greedy. Never again...
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