Ok so I have to start by saying that I am definitely not the best patient when it comes to dental work. My anxiety goes through the roof when I have to have to procedure. But overall this was one of the best dental experiences I've had. I am a nurse so there are certain things I look for when I'm getting care and like I said I can be hard to deal with and very picky.
Let's start with the front desk/greeting area. It's clean and well kept, the desk clerk was polite and prompt in greeting me. They went over any payments that were due today right up front so there were no surprises when you got in the back and checked out.
My appointment was at 845, I got in the back around 915. The tech that assisted the dentist was very polite and helpful and explained everything he was doing before it was done. I was pre medicated with ibuprofen which was wonderful because I've never had anyone do that before and it definitely helped.
The dentist himself was so wonderful, I told him about past bad experiences I've had and explained my anxiety over procedures and he was very understanding. He explained everything that was going to happen as he did it. Once numb, the moment the drill hit my tooth I felt it and threw my hand up, he immediately stopped and asked if I was ok. I then had a panic attack (feeling dental work is my biggest fear) he was very comforting and didn't rush me in calming down. I ended up getting the "laughing gas" to assist me in staying calm. Once calm I was numbed a little bit more and the procedure went on. Total time I think maybe 30-40 minutes.
On checkout the price was what we discussed before the procedure. Only issue here was that there was some difficulties with the care credit website and while I was waiting for it to be resolved the girl on the phone was cursing while talking to the company people which I think was a little inappropriate.
Overall I think this place is wonderful and if I ever need a root canal again this will definitely be where I go.