No complaints about the staff, their work, or their professionalism. Everyone there was very nice and they took good care of my dog. They were just VERY EXPENSIVE. A routine check-up cost $425. This did include my dog's shots, flea/tick, and heartworm medicine. But even then, my prior vet only came close to half that cost. I was shocked.
I had been planning to have my dog spayed there too, but after doing research, it seems they charge double the average for that too. So I'll have to go elsewhere.