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  • Do not even consider Enchanted Florist! What a disgrace! After speaking at length with Denise about my personal and sentimental order, it was delivered incorrectly. After assuring me she had lavender roses, the roses she chose to put in the bouquet were pink. As purple was the only stipulation I had in my order (besides no carnations and baby's breath) I was disgusted to see them in the picture sent to me. When I called Denise to inquire as to what happened, she was argumentative. She apologized at first and tried to blame someone else, yet offered to come by and replace the pink roses with purple. What?!?!? The moment was lost. I asked for a refund and she told me she "would lose money". I kindly asked her why she didn't make a simple call and explain that my ONE request of purple roses was out and she had no answer. The one call could have saved much aggravation and disappointment. Reasons to use a different florist: ***not what I ordered*** ***combative customer service*** ***many other options***
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