Had my car repaired there recently after a pretty bad rear end incident. Not only was I kept up to speed with text messages regularly, but I also received phone calls to update me on my car's status. Drew was specifically the person handling my car and he was professional, courteous and friendly. The girls at the front desk are also very sweet (Anna is who I dealt with). My car was ready the day I was told it would be. When I got in my car, I noticed they had also cleaned the entire interior for me. Great service, am very happy, and would definitely recommend this location of Caliber Collision for your car's service needs!