DO NOT COME HERE ON A FRIDAY WITHOUT AND APPOINTMENT!
Now that that's been said, I actually do like this place. They have always been very nice and do a great job.
This particular Friday was crazy. I was in there for 2 1/2 hours just for the sns. They never told me how long the wait would be (I also never asked). I did get very impatient toward the end, but I'm not even necessarily mad at them. They had to start turning away people because they were so packed. Seemed like a few extra staff could have helped alleviate the situation. They even mentioned the staffing issue.
I went in for sns dip and was planning on leaving my tips on. I guess I didn't realize they melt off while getting the sns off? Since I was already Over an hour and a half into the wait, I just told them to forget new tips and just put it on my natural nail. Which is short, but not this short. They filed away for a very long time and made my nails so short it hurt. Even cut me once. Idk if they should have steered me in a different direction or this was over done, but I left pretty grumpy.
I will most likely try this place again. Just maybe on a week day when it's slower and they can take better care to personalize my experience.