My tire was losing air and I hadn't had time to do more than fill it up every time I stopped for gas. I saw Mike's Tire Factory was right down the street so this morning I decided to swing in and see if they would take a look. I wish I had the name of the manager/lead guy who helped me right away. He was kind, courteous and was quick to get things rolling.
After finishing a section and a half of the newspaper, I was told I was all set. I reached for my wallet and again told, "You're all set". My tire had a screw in it so they took that out and patched it up. I was planning on paying around $20 or so for just looking at it, so this was a great surprise.
When I find an automotive place that shows me I can trust them to not take advantage of me, they gain a loyal customer.