First time coming here and was greeted by Madeline at The counter. The phone line was ringing while she was helping me and she politely placed the caller on hold. I really appreciated that she valued the importance of helping the customer who was in front of her. She has great customer service skills and that was certainly recognized. The lady at the counter fixed one of my pants and was able to sew on a button right away! My clothes should be ready today for pickup and I will be the judge on the outcome on my clothes. But so far, they exceeding my ecpectations!