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| - We found a stray Chihuahua mix that was reasonably healthy. We ran him by my regular vet, North Kennilworth - who I love, to see if he had a microchip but he did not. They were getting ready to close at noon, this was on a Saturday. We brought him home and then noticed that his feet were really red, raw and irritated. We weren't sure if he had mange, ringworm or possibly a burn. So we called Alta Vista since Kennilworth and Central Animal Hospital were closed and made an appt for 6:30 that evening.
When we got to Alta Vista we waited for quite a while, maybe 20 minutes, before we were put into an exam room. Then waited another 10 - 15 minutes.
A vet tech came in and did not do any type of exam, stood about 4 feet away from the table and just looked at his feet and said he probably has ring-worm. He went on to say that we would now most likely contract ring-worm from the dog. He said they need to run some tests to find out what it is and would go work up an estimate. He was very rude and acted like he was disgusted with this poor little Chihuahua. I had even given him a bath and he was smelling good!
Then the vet came in and stood about 3 feet away from the table, would not touch the dog, did no exam what-so-ever and said we'd have to run some tests to see what the issue is. So after another 15 minutes or so, the vet tech came back with the estimate to run some tests. $500. So I said there's no way. They wanted to put him under to take a few skin scrapings from his feet and then test for all kinds of stuff. I've had dogs all my life and this was a scam!! They were trying to get money from us because we were desperate and no other vet was open.
We left the exam room and starting walking out the door and the girl behind the counter said we had to still pay for the exam. I said "What exam? They didn't even touch the dog." She said we still have to pay. I said "Too bad, they did not conduct an exam, did not even touch the dog. They just gave us a $500 estimate for crap we don't need. We are not paying for an exam that we did not get."
We went to Wag'n Wash and got some spray that gets rid of fungus, ringworm, you name it, it cures it. Vetericyn spray!! By Sunday his feet were better.
Monday took him to Central Animal Hospital and she said it looked like a chemical burn and put him on an antibiotic and gave him vaccines, did a thorough exam and it was only $75. Go figure.
The dog is doing great now. Very happy, very healthy...ready to be adopted!!
SHAME on money hungry Alta Vista!!! I will NEVER go there again.
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