We have been customers of Bryant since April 1997. It's true-they do come monthly and it is our choice. This company is awesome. Over the years we have had the normal bugs but have also had scorpions, bees and about 6 months ago a neighbor down the way had a termite infestation. No termites here because the technician checks monthly for just that. My sister has also been a customer for just about as long as us. Anyway, they have always been more than fair and provided us top service. 5 stars from the Kiley Family!