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  • Do not go to the ER if you want a diagnosis in a timely manner! Arrived at 10:30p and at 3:30am we are still here. Funny how every room from the time you walk in to leaving has a poster up with their promise to care about the patient, their promise to keep you comfortable, they promise to keep the patient informed throughout the process and lastly they will make sure you understand your diagnosis. what a joke!! In all the time we have been here we have seen the nurse once because he was passing through and spoke with the so called Dr. once only to answer questions. He did not explain anything! Of course the bill collector was right there asking for their share as if that was the first thing on our mind. Please! Banner Del-E Webb if you are going to post a promise then teach your employees the promise to begin with!!! Still Sitting in the ER as I write this, not only have we not seen any staff but I had to go search one down for the poor guy beside us who was yelling out for help due to severe bleeding. For heaven sake one would hope the staff would pay attention when some one is yelling out. At this point I would rather take my chances staying at home.
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