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  • Very unpleasant experience for my May visit. I already knew the gowns I wanted to try on b4 I went there. So I told the consultant right on the spot what I would be interested in trying on. She did pull a few gowns actually meet my requirements. Here are the terrible parts: The store does claim it has private fitting room. The little area that curtained up for you to fit your gowns are way too small, just a little corner of the fitting room, which is right beside a couch where your entourage can sit. I was trying on ballroom gowns...there was NO WAY i could get changed behind the curtain. The gal brought a gown to me then just told me straight to my face to get off my clothes and put on the gown. All of us felt pretty uncomfortable...I mean you cannot assume we all have seen each other naked before, no?? Anyway, I tried on the gowns and decided to ask abt the order time for a couple of them. It turned out they would take abt 3 months to order, which is fine. I was asking if there was any chance to try to get the gown here a bit earlier so I could have time for alterations. The gal just looked at me with no smile or anything, said "I don't know...if you want we can try but I just don't know. " I mean she could have said it better at least attempt to make the customer feel she would want to go the extra miles to make your experience memorable. The whole time the way she talked to us was so rude, with no smile at all, which made me feel like she did not believe I would purchase a gown. In the end I was able to purchase the same gown I tried on at Ritche from another place with less wait time and a better price. I have to say they do have a good selection of gowns, but for the service I would never go back to the store. If you see some gowns you like there, for sure you can find other stores carrying them too. Just sayin' :)
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