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  • I decided to use TLC while youre away based on the great yelp reviews. We went away for a week and left them in the care of my two cats. They were supposed to come every other day to play, feed, and change the litter. They were supposed to come the day before we arrived home. The day of the first visit, I emailed and asked how the cats were. The only reply I got was that one cat came out and the other was "no where to be found", with no other explanation. I replied asking for more details, was food missing? Did they look for the cat? The cats had access to the bedroom living room and bathroom, so he couldnt be far. I got back a very rude reply, with NO answers to any of my questions. The next visit she sent a picture of both cats. I arrived home and could smell ammonia from outside the apartment, the cats were screaming at the door. We walked in and found piles of vomit all around the apartment. There was a 2nd water bowl we left in the kitchen that we asked to be changed, that was full of hair and litter. I dumped it and wiped the bottom and got a thick layer of yellow slime. This water was never changed. We went in where the main food and water is kept and both bowls were COMPLETELY empty. If she had been there the day before and filled the gravity feeder, there should have been a ton of food left. The litter box had been moved, had poop ON TOP of it, and was pretty full for again it should have been changed the day before. I really pondered over writing this review for a while but I am very disappointed and feel really bad I left my cats in this persons care. I think because they were cats they didnt really visit them all the days I paid for. I got my key back and will never use them again.
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