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  • Rude lady on phone Lindsy ( something like that ) rush me and said didn't have time to tell me a certain sauce because I had wrong name , placed me on hold while in middle of me talking . Told me either hold on because she was busy or call back after relooking at menu . Relooked at menu and was same name I was saying . The house wings which were what they used to call them now its brick house blend. Rude lady all it took was a min and I called back and was placed on hold again never got through. Called back placed order and picked up . Come home to eat wings were not done wings after I got through a few wings the skin was slimy and gooey like they were back and sauce was watered down . Called back and express that I wanted to speak to managers once again same girl said he's busy and can I help you. ( how do you speak for an manager smh ) once I spoke to manager IAN excuses came once I explain my service to just order. Oh it's been busy and sorry about the wings I had to tell him I want them redone and I'll come another day , he said ok and that's it I'm like to I speak to someone specific oh I'm closing I'll be here . Never experience this at this location but this was horrible . Busy or not especially busy thats when you make sure you put on best customer service
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