First class all around. We sadly had a window break in our kitchen over Thanksgiving (and of course no one admitted guilt) but best glass sorted that out to perfection. From the beginning Mary accommodated the appointment and gave a really fair quote on a 58" x 31" piece of glass with installation. Botti (sorry if I massacred that spelling) came out and installed it with perfection in a timely manner. Also, I should say, he is an incredibly friendly guy and really enjoyed his company. I cannot say more good things about our experience. Best of all, they came out on a Saturday, so my work schedule wasn't compromised. Thank you all again. A+ in my book.