Dickens Café has been around for some time as a business. But several of their locations disappeared off the map for a series of years.
Dickens is Western food prepared to suit Chinese taste buds, not dissimilar to a Hong Kong Style Café though the food is predominantly more Western than the former.
While there was a big sign on the exterior mall board, there is no signage attached to the mall. Just walk inside and you will find it.
You can order either lunch/dinner sets or à la carte.
We came for dinner with my uncle and aunt and they ordered the Set Dinner for 2 which included 2 soups (choice of cream soup or "Borscht"), a bread basket prepared à la Chinoise (e.g. the bread is slightly sweet), a Shrimp Linguine and Chicken Steak with beverage (choice of HK-style tea, coffee, or lemon tea).
I opted for the Red-Wine Braised Oxtail (choice of either rice or spaghetti). The oxtail was very tender, and the rice soaked up the sauce nicely. It was a thin sauce as opposed to a thick sauce.
My cousin ordered a Shrimp & Garlic Angel Hair Pasta which was very good. The sauce was creamy and the pasta was cooked to a perfect al dente.
I loved their (warm) bread. It didn't even need butter.
It is definitely a pricier alternative if you're looking for Chinese-style Western food, but the service was great. Our glasses were always refilled with hot tea when they were nearing empty, and the servers took away our dishes promptly and came to take our post-meal drink orders quickly.