I'm actually pretty surprised to read some of the other reviews.. I had a great experience with the Doctor and actually every staff member I interacted with.
I visited another eye doc earlier last year and all the girls looked like they were they didn't want to be there, sighing and all... I didn't want to go back.
Hoping for a better experience, I went in and was delightfully surprised. What a difference! Every single staff member was happy to be there, super friendly and even as I was in the sitting area waiting to go in, they were so polite and nice to each other. I know it's kind of weird to mention, but too often you see the fake smile and then sit back and observe the same people being negative or on their phones... They all seemed genuinely happy to be there.
I had to order contacts and went back to get them weeks later and they remembered who I was, which was nice as well. I can see how others complain about time, but they do let you know when to expect them and depending on what you're getting... manufacturers can take their sweet time.
Really happy with the experience I had with them and will be happy to return when the time comes! Thanks to all for the great experience!!