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  • We usually golf here but today was a horrible experience. Our tee time was at 1045, we didn't tee off till 1130 due to backed up groups. Took 3 hours to complete the front 9 and we had to stop there. We went to get a refund on the back nine since we didn't budget for a 6 hour par 3 course when we were told we don't get refunds. We expressed our frustrations with the wait and the overbooking and we were told that too many people showed up than they expected and that they would never turn anyone away even if that means people having a bad experience. The assistant manager was shuffling items the whole entire time. We shared our concerns, and he showed no sympathy. He took our names down on a receipt and told us 9 holes would be "free" (although it was the half we paid for) next time and then taped it to the desk?... How unprofessional. How can we ensure they would even remember us? Frustrating to say the least. I would never be on here but this is an obvious management issue and when they overbook and setup a bad experience, show no concern, provide no concession and offer something we already paid for? Very disappointed. We will not go for that "free" nine holes. Far too many better options that are willing to provide the service you pay for.
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