We've eaten here before and the food has always been wonderful. We called ahead to make a reservation on Saturday night. We arrived a few minutes early and checked in. And then we waited. And waited and waited. Several other parties checked in and were also waiting patiently. We were a party of three and there was another party of two waiting. Not once did they apologize for the delay or offer us a water or soft drink... We finally left when after waiting almost 40 minutes a party of six walked in for their respective reservations and immediately got seated!!! Completely unacceptable. We saw the table, there was room to separate the tables and seat our party of three and the other party of two comfortably, however they didn't make that choice. That's when we decided to just go somewhere else because they completely lacked customer service skills.