| rev:text
| - This one star review may come as a surprise but after tonight I will never be back! Showed up after a long flight home, excited to eat here since I order it to go all the time working across the street. Tonight it's not about the food, the one star is for the no good, rude and disrespectful manager named shana. There was a problem with the bill where my discount wasn't taken off the way I thought it would. Shana comes to my table with a big attitude problem when the bill was already being taken care of. I was confused why she even showed up at my table to begin with. I explained what happened then she says my discount won't work for the table (of 2) but only for my individual meal. Ok well that's not usually how discounts work in my mind. I asked for it to be taken off the whole bill since I didn't know that. She kept arguing that she can't do that. I'm pretty annoyed at this point, you really want to lose a customer over $4??? Well I guess she did, she continued to have a big attitude problem, no apology, just a nasty rude attitude. I can't imagine how she talks to friends and family with the way she spoke to me. I go inside to ask my waitress for the name of the owner and how to let them know what had happened. Shana comes over breathing down my neck and in a very threatening way says "if you have a problem with me we can go outside" um like are you going to beat me up??? What is that supposed to mean. She is causing a scene at this point, demands me to leave at which time I respond I am doing nothing wrong, I am the customer, and I am getting the owners info to let her know how you treat people. She then gives me the info, again no apology for anything that has happened. Needless to say I WILL NEVER COME BACK! And neither should anyone reading this. I'm wondering if Shana, a former mortons manager really got fired and may have lied on her resume. May want to look into that.
|