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  • First of all, let me me be upfront and say this is NOT a one star review of the Chiropractor, but a ONE STAR review of their business practice. I bought a groupon 1 hour massage for this business. When I called and scheduled, they seemed very nice. Then they called and re-scheduled me for another day. Even though that was a bit inconvenien for me, I adjusted, because things happen in life. The day of my massage, on my way to the massage, I got stuck on a police barricade, and got to my massage at 5:20 pm instead of 5pm. They made me fill out paper work and put me in the room for the massage. Massage started at 5:30. Little bit into the massage, the therapist says..."i'm sorry, but this massage will be only for 30 minutes since you were late". I asked her if she had someone after me, and she said, "no, but that's our policy". So, their policy is NOT to take care of their customer, and shut their door right at 6 pm, no matter what the situation was. Well, why didn't they tell me before I started that let's reschedule for another day, otherwise today you will get only 30 minutes, even though you paid for ONE HOUR? Then when I was leaving the Chiropractor came out, heard what happened, and told me we would like to make it upto you, but offered me nothing concrete beside his empty words. He said that was his policy, not his staff's. SO, YOUR POLICY IS TO SHUT THE DOOR AT 6PM SHARP, EVEN IF THAT MEANS YOU HAVE AN UNSATISFIED CUSTOMER ON HAND WHO YOU JUST RIPPED OFF??? I own two businesses in town, and let me tell you, I would have kept my business open for an extra hour if I had to, if that means a happy customer. Anyway, this is my honest review of thier business practice. You guys decide on your own if this was my fault or theirs, and if you want to give them your business. I certainly won't give them my business, and every one I know will know about this. This type of shady non-chalant business owners give Las Vegas a bad name. Would it really have cost them a lot of money to keep the place open for extra 30 minutes, OR be upfront with me and reschedule my massage for another day?? I will let your readers decide.
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