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| - Before I get started, I'll like to say that I've never gotten a cell-phone fixed here - I've only experienced the console-repair side of their business, and that's what's going to be reflected in my review.
I first encountered them when I purchased my current Playstation 3. My old model was dying, and I needed to transfer the hard drive to the new one. It's a simple transfer anyone can do with a Phillips screwdriver - I did not however, happen to have one at my apartment, so I decided I'd give these guys a shot.
I took my consoles in for an estimate, and asked for a quote. The gentleman at the counter quoted me TWENTY-FIVE dollars for an easy, ten minute job. I was flabbergasted, but I decided to suck it up and go ahead anyway. I'd already brought by machines in, so I figured I might as well get the job done. Red Flag #1!
On my way out, the gentleman at the counter informed me that the transfer might not go smoothly because the original 'fat' Playstation 3 and the 'Slim' Playstation 3 might use different kinds of hard drives. I politely informed him that no such difference existed, and assured him there would not be an issue. Red Flag #2!
It was approximately 11:00 am when I dropped my consoles off. I was told that the job would be done by 5:00pm. I got a call at 5:30 from a gentleman who smugly informed me that the job wouldn't be done until the next day at the earliest. Red Flag #3!
At that point, I'd had enough. I went back, picked up my machines, and have since vowed never to return. If you ever need a game console fixed in the future, don't use these guys. They're as unreliable as they are clueless.
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