I am a regular but Let me explain:
The receptionist is always unorganized & unprofessional. Every time I've gone it always takes at least 15 minutes to even pay for your service. I usually go for my eyelashes $10. You then have to wait another 10-15 minutes for the student to even start working on you. The students themselves are nice, yet unprofessional. When I am getting service done I don't need the students among them chit chat about their personal life. It is annoying. Customer service is past mediocre. Many many MANY of the "seniors" practicing on clients ARE NOT ready. The school should better prepare the students. My suggestion is: get your eyelashes & make up done THAT IS IT. I've gotten a haircut=disaster, gel manicure= nail polished gone after day 1, pedicure= nail polish on my feet. In all I will continue to come for my eyelashes only. Nothing else.