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| - Many years ago, I was a partner in a locksmith business in Phoenix. I wouldn't say that our technicians were crooks, but they definitely followed the "take what the market will bear" credo.
My house was recently burgled, and if I had had working deadbolt locks, it probably would have deterred or stopped the incident from happening.
I was leery of all locksmiths for the reason stated above, but I couldn't fix the locks myself (not for lack of trying), so I called this company.
The man who answered the phone (I was later told that he was the owner) was professional and attentive. He quoted what I considered a VERY reasonable price (it was half the price of what I expected, and probably 1/3 the price of what our technicians would have charged), and when the tech got here, he confirmed that the quote that I got would be the final price.
The tech that came out, Josh, could not have been better.
Punctual, friendly, attentive, professional, polite, and knowledgeable.
Not only did he do the job that was originally required, but he did small things (adjusting and lubricating) other locks that I had been having some trouble with...for no additional cost.
Since he was here already, I had him replace another lock component, and the cost was very reasonable.
There's not a doubt in my mind that I would use them again.
5 stars.
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