Located in a plaza across Markham Civic Centre. It's a tiny shop with only a few tables for seating so a lot of people just grab and go especially during peak hours (evening after dinner).
Best matcha and black sesame soft serve I had was here (although I haven't had that many). The matcha soft serve was strong in flavour and had the slight bitterness aftertaste like real matcha tea and was really smooth in texture. The black sesame soft serve was the opposite. It had a slight grittiness so you know they used actual grounded up sesame. Both flavours weren't too sweet and went well as a swirl to balance the flavour intensity.
Service was mediocre, they weren't unfriendly, just took my order and ringed me through. A smile goes a long way though!