I was terrified of getting my engagement ring sized since A) it has an intricate alternating pattern all the way around & B) it is 5 generations old in the BF's family but y'all the darn thing was falling off, literally. After talking with Lee, I was assured he could size it properly and have it back to me in 3 days. Easy peasy. $40 well spent later I showed the sized ring to the BF's grandmother who had worn it herself for 50 years and she couldn't even find the seam.
I also have to say that Lee has amazing patience. We went in to talk about having wedding bands made, really very clueless of what we wanted, and he ran us through a full handfull of options before putting our notes away for later.
While I was mostly impressed by his custom-made skills, the cases of pieces he already had made for sale were also gorgeous and I have my eye on some pieces...if they are still there.