| rev:text
| - Horrible Management. Liars and thieves. Unsafe environment.
This cannot fully describe the horrors of this apartment complex. If there was a zero rating, that's what I would give.
I lived in Villagio Apartments for 2 years and a half. After I moved out, I was extremely surprised to receive an email with my move-out statement that stated that I needed to pay for a new carpet replacement and that the amount would be taken out of my original deposit. To say I was confused and shocked is an understatement. Let me explain.
1. I was told by the property manager Pam Kiriakidis NOT to have the carpet cleaned myself and let Villagio handle the carpet cleaning, and she assured me I would ONLY be charged the cost of the carpet cleaning. I agreed to this. This was a mistake as I came to realize she only told me this to trick me into leaving the apartment without cleaning the carpet.
2. When I first moved in Villagio apartment complex, the carpet was very thin, definitely NOT new and even had stains on it. I specifically asked to either get a new carpet, or at least have those stains removed the day I moved in. I was told they would not get me a new carpet, and that the stains could not be removed. I wrote on the move-in form about those stains. There is absolutely no reason why I should buy a new carpet for an apartment I moved in that had an old , stained and used carpet in it.
3. After replying to Villagio's email about my move-out statement, and stating I did not agree to me getting charged the cost of replacing the carpet with a new one, I got an email back from Jeffrey Keeney, the Assistant Community Manager, stating that they would split the cost of replacing the carpet with me. I have been trying really hard to understand the rationale behind this. Either I am responsible, or I am not!! If at least I had gotten a new carpet when I moved in, or if I had damaged the carpet when I lived in Villagio, it would make some sense.
They have absolutely no shame whatsoever stealing my deposit money.
Oh, and I almost forgot, when I lived there, there were 2 shootings. My building was even yellow taped and TV crews dispatched. Police was constantly there. Villagio apartments does not give you a feeling of a safe environment at all!!
I am utterly disgusted by this place. It's been 4 months since I left Villagio, and they still have not paid me my deposit money back.
I would not recommend Villagio Apartments to anyone. DO NOT rent there, they will con, lie and steal from you. Be careful!!
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