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| - I have stayed at this location many times over the past 5 years. I come back because of the location, hotel staff, clean rooms and overall love this place. So here is my most recent experience.
1. Hotel Staff: Always pleasant, friendly and will greet you in the hallway, lobby or outside. Very professional.
2. Room: Spacious, clean, well presented upon arrival. The only problem I had was housekeeping during my stay. Seems like I only received a quick once over and some days the amenities were not replaced. No body wash one day, no lotion the next, coffee tea not refilled etc. These are the little things that I like and bring me back to this hotel. I requested turn down service and usually the rooms are refreshed each evening, but this time it was not the same. I hope this was just a fluke :(
3. Lobby Bar: I ordered a Bloody Mary and after delivering my drink, I was told it was 15.00 dollars! Ouch...they should have prices listed or told me first cause I would never have ordered a 15 dollar drink and will not be back to that bar for sure...
Hotel Rate: The day after I booked, the rate for the same room for the same dates was over 100 dollars USD lower. I contacted the hotel to see if I could get the lower rate and they would not work with me. I am a Accor member and have stayed at this hotel many times. I just felt like no one cared. Oh well....
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