I give places the benefit of the doubt but the bad reviews are accurate. Our waitress brought out two drinks no one ordered and since she couldn't take them back left them. Okay mistakes happen. Then she brought out two of the wrong burgers and had to leave them as well. Seems like such a waste. we boxed them up for two homeless gentlemen we saw outside. It took forever to get anything you needed. Our waitress disappeared so much and they weren't even busy. I'm not a picky eater but the chips there were pretty bad. I didn't know you could screw up Chips and salsa. Someone else in our party ordered Irish nachos and there was no sauce just a handful of diced tomatoes and ground beef. The sauce finally came out when it was cold. Some of the pretzel apps came with two sauces and some only came with one. When someone asked the waitress why she didn't get mustard sauce she paused and said they don't serve it anymore. When two other people had it sitting on theirs. Some of us had seasoning on our fries which was actually pretty good and some didn't. Weird experience. We did have a slightly large group but come on you're a Pittsburgh location and I'm sure you're packed on game days. Two waitresses tried to seat their party at the same table next to us then argued who was supposed to sit there. The one then left the party that didn't get the table and walked away and they yelled after her asking where they should go and she didn't hear them. They were pretty upset. Seems service is pretty bad. This place needs help sorry not sorry. Listen to the reviews guys cause I didn't (I also didn't choose the place but oh well)