Best bagels in Charlotte, definitely. Great selection, great texture, fast and convenient. I am thankful to have a turkey bacon option!
I have a few nit-picks.
#1-No sourdough bagels.
#2, Their breakfast bagel sandwiches are expensive and the ratio of egg/cheese/bacon is pitiful next to a huge dense and chewy bagel. Kind of skimpy for $5.
#3, The checkout process is highly annoying on the weekends. Order at one computer with one girl who doesn't know what she's doing, can't pay at that computer, snake around the counter to the next girl who is even less adept at cashing out to finally pay. A streamlined system would be appreciated for those who can't spend 45 minutes paying for a bagel on a Saturday!