I will never come back here again. I walked in and told them I've never been here I usually go to SOHO and the lady condescendingly says "well, welcome to the tail & fin side" and not in the voice that sounds welcoming at all. As they're helping the gentlemen and his daughter in front of me she repeatedly said "just one?" I don't know if he already ate or if that's just what he could afford but repeatedly saying so just one, was rude. When I got to the end I made it a combo and she didn't have any trays so she tells someone she needs trays. out came a girl holding her cellphone in one hand and dripping wet trays in another. Cell phones are dirty your trays are supposedly clean and to take the 2 minute initiative to dry them wouldn't have killed her. Just kill time off her cellphone. When I asked what desserts are Available she said mochi pops. I said oh okay then she started to explain what it was which I knew what it was she said "it's basically that on a stick." Not professional at all.
The menu is very limited and the girl didn't know the difference between masago and tamago. They should hire people who have actually had poke and sushi knowledge and pride in what they're selling.
It gets better! As I'm refilling my coke since it was the only good thing about the place the manager asked how everything was I said nicely can I be honest? Told him everything I wrote in this review. I told him I feel like most businesses they open and operate super strong with their staff on point and then staff gets complacent and just stops caring. This place didn't feel new the staff felt already like they didn't care. He literally tells me "well that's your opinion everyone has their own opinion."