Just bought the new iPhone 7 at this store and was lied to by Ian. Ian is one of the store reps and told us the iPhone 7 could not use a a wired headphone without a finicky adapter. Ian convinced us to use our $140 credit from upgrading from iPhone 6 to iPhone 7 toward a $200 set of Bluetooth Beats earbuds. In reality, the iPhone 7 comes free with a set of headphones that plugs directly into the charging port and works just fine. Could have used that $140 credit towards my bill instead. Ian scammed us to buy additional accessories from their store and spend a lot more money that we needed. I don't respect shady sales people and I won't be returning to this store. Don't recommend it either unless you want to battle a Verizon sales force. We have a baby due in August and could have used that money elsewhere.