I submitted the below review last May and just wanted to give an update. I filed charges with the Arizona State Veterinary Medical Examining Board last year against Dr. Carr. He was cited for unprofessional conduct, not providing adequate records and for failure to provide professionally acceptable procedures and additional treatment to diagnose and save Tia. There was no monetary reward or reimbursement requested; however, he was placed on probation for two years and was required to take further educational classes and pay a fine to the Board. I persevered through months of providing testimony and appearing before the Board on numerous occasions and finally received some justice for my precious little Tia. Hopefully Dr. Carr and Warner Vista Animal learned something from this experience, but I wouldn't recommend anyone taking the chance!!
MY DOG DIED AFTER A ROUTINE DENTAL CLEANING AT WARNER VISTA ANIMAL HOSPITAL. I will try to make a tragic story as short as possible. Preliminary blood work prior to cleaning reflected a lower-than-normal white blood cell count probably due to an allergy medicine prescribed by Dr. Carr. I was not informed and the office proceeded with the dental cleaning. That night she was quite ill and I returned to the office the next morning where Dr. Carr explained to me that there are "diva dogs" that take a longer time to recover from anesthesia and to force her to get some exercise. (She couldn't even walk!!) Her condition worsened. The following morning I rushed her to Emergency Animal Clinic where they tried valiantly to save her life. $2500 and later that night, my precious girl was gone. They explained that she must have aspirated during her dental procedure and because of her low white blood cell count and no antibiotics, she was not able to fight off any infection and it quickly turned into sepsis. Now I do not know what caused her to aspirate during the dental cleaning but I do know that because of Warner Vista's office procedures along with Dr. Carr's negligence, my beloved dog is gone. I received no condolences from Warner Vista and they have refused to pay for the medical bills.