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  • I have to write this review especial thank my service adviser Stephen Pewitt. He did a great job in my case, with his patience and willing-help and solving problem attitude. Originally Chapman Ford messed with my recall fix by started it and closed it without letting me know, couple months back. I recently visited SanTan Ford tried to get the recall fixed, and SanTan told me that they can't fix it, since Chapman already started it (ordered and paid for parts), and I have to bring my car to Chapman. I was very frustrating, I called Chapman, luckily Stephen picked up my case, he understood what went wrong and how to get it resolve it, with great attitude. There are few back and forth, but all got resolved in end. They also fix my trunk light for free since my car is out of warranty. I'm writing down this review to my 5 stars to Stephen, as well as the mechanicians behind the scene.
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