Julianne rules! My experience was outstanding! Julianne is professional yet you feel totally at ease in her hands. I had some old definitely-not-on-point tattooed brows that needed to seriously get gone. I had grown my naturals back in and I was left with a crazy tail above each eyebrow. When I went for my consultation, Julianne was very thorough. Because I get hyperpigmentation at the slightest trauma, she did a test spot. The results where amazing! I was thrilled. At my next appointment she finished the job and I am totally satisfied. After both appointments she text me to see how I was doing...now that's service! She is very competent, efficient and conscientious . Her room is darling and super comfy and she's a total doll! I definitely will be seeing her again for laser hair removal this time. If you need unwanted ink or unwelcome hair gone, see Julianne, you will not regret it!