I just waited 5 hours just to renew my driver license. This is ridiculous!!! It reflects the governing people and how this public services operates. This is a longest waiting of any kind in my life. Other DMV wasn't like this. Funny thing is as soon as I set down, the lady told me I could make an appointment. Guess what? No one told me and the reminder post card even literally said, " NO APPOINTMENT IS NECESSARY". That statement contradicts with actual happening at the DMV. They either need to delete the statement or restate that the appointment is encouraged. If not, this is slap on the face for person who had to wait for five hours. I am very disappointed with this Henderson DMV.