The staff in the athletic club is unfortunately not trained very well in general customer service. They are highly skilled in giving out private information of members. You can certainly ask them who goes there, when they like to work out, and so on. They have personal conversations at the desk and frequently have their backs turned to guests as they enter. They never say "goodbye" or "thank you for coming". This you would halfway expect from the younger staff, but there is plenty of older staff here as well. It's no wonder why they are losing excessive business to the other gyms in the area.
The buildings are also pretty run down and there is little to no phone data service in the lower level of the gym.
The management also has no idea how to email market and constantly sends out everyone's personal information to all of the members of the club.
This used to be a prosperous and fun place to be but management has led it down an unfortunate path.