This place is five star worthy. I had a terrible ombre done at another salon that left my hair looking like it was dip dyed platinum while my roots were dark brown. Not only were the staff here extremely accommodating (they squeezed me in within a day to recolour my hair) but they were also very friendly and I ended up receiving a free blow dry because of my ordeal! Everyone here is very knowledgeable and patiently explained everything they were going to do to my hair. Many people have quoted this place as expensive but they are only about 30-50 dollars more expensive then a mall salon so it's really not as bad as people think. If you want to go somewhere where they know what they're doing then this is the place! Always remember to bring lots of pictures that will help the stylist to better see what you'd like to accomplish.