It's impossible to make reservations at this place. The phone goes directly to voice mail. However, that's not my reason for the poor rating. We got lucky and were seated right away at the sushi bar (it would be approx an hour wait for a table even though there were empty tables for reserved customers). The selection was extremely small compared to other AYCE restaurants. I guess their specialties are the poke bowls, torched sushi, and pressed sushi - so they thought they can just skim on everything else. Worst of all - the sashimi was tasteless. They didn't taste bad, they just had NO TASTE at all. Their specialty items were good, I'll give them that; but it was NOT worth the $28.99 for a weeknight AYCE.
I came here 3 times in total - once when they first opened and it was one of the best AYCE places out there. The 2nd time was a few months later and it was already just so-so. This recent visit was the absolute worst. Everything went downhill. I will not return again.