I've been going to half shell for a few years now. The food has always been great and I would have rated it 5 stars for the past few years. It used to be really great all around........ but the last 4 times we have gone the service has just been terrible. We keep getting the same brunette server upstairs. She has comped us drinks every time because we've had to repeatedly remind her for our drink order. The blonde server upstairs saved us from walking out last time...... she came over to check on us after seeing us with empty hands and probably a frustrated look on our faces. I wish they would either train the brunette or get some real help. I suppose I'll give it another try in a month or so, but if the service is that bad again, I don't think we'll ever go back.