This was my second visit here after becoming fed up with a highly overrated and poorly managed hair salon in Ballantyne (the reception staff leaves a lot to be desired and there were some serious "attitudes" there that I won't tolerate). After reading about Element 5 Salon I thought I'd "check them out" by booking a shampoo/blowout with them. That's when I met stylist Tricia who is friendly, no nonsense, serious about her work, great to talk to and instilled enough confidence in me to go back and have her re-do my color with her choice of Aveda formula, what I'd call a "coppery/chestnut brown" (close to the color I grew up with) I am so glad I found Element 5 Salon. The prices are competitive and my color looks FANTASTIC! Husband loves it too. Tricia is a very talented stylist, and I have a feeling that that is all you will find at Element 5. I'll be back within a couple weeks for a trim. Also, the salon is warm and welcoming. One leaves smiling and relaxed.