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| - It's tough... The price for this hotel is right, the location is great, the rooms are cute and the staff is nice. But that's about all it has going for it.
Upon my arrival I was appreciative that the front desk was able to accomodate me and get me a room in the early afternoon. I knew I was in trouble however, when he said, "Oh, yikes. All we have available is a bad room." UM...WHAT?! And bad was right. Expressed in the most polite way, he meant that the room was only accessible through going outside and that the windows looked out on (and offered no protection from) the nightclubs just below. Darn! Usually a pretty deep sleeper, I thought this would't really be an issue. But if you're coming here on a weekend, definitely expect a lot of noise. The front desk offers earplugs for guests that need them and they really do their best to make your stay nice.
More problematic than the street noise though, was the actual guests. The rooms have laminate floors and for some reason the people staying in the room above me we wearing high heels (and walking in circles?) all. night. long. Even as last as 2am! It sounded like horses clopping around above my head. And in addition to the street noise - and I'm not joking - a very drunk man kept screaming obscenities in the hall and was trying to gain access to all of the rooms on the third floor. Security was quick to answer my call and assist in getting this guy down to the front desk to sort out his room key issues. Sadly though, they let him loose again at some point because within just minutes he was back, screaming at my door and trying to get in. At 3am! Security was back and finally he was gone for good. Turns out he was so intoxicated that he wasn't even on the right floor. And just as I thought I'd get to sleep, I was subjected yet again to loud noises emanating from yet another nearby room. This time it was.... errr... romantic noises? And while it was almost laughable that this place was so loud, I also recall hearing toilets flush in other rooms. The real issue isn't how loud the other guests our but how well sound travels. It's a shame, really. But I've got a co-worker who traveled through during the week and had no such noise issues.
The bed was cozy, the hairdryer provided in the room was great, I liked the Aveda products for the shower and I am always pleased when hotels have full length mirrors. So while my stay wasn't perfect, there were a lot of great things about the Indigo. If you're in town to stay up late, party and have a blast, this is the hotel for you. If you're in town for work and have to get up at 6am three days in a row, maybe consider somewhere a little more peaceful.
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