I called and left a message and they called me back within 5 minutes, gave me a quote, explained their quote, and came out less than 24hrs later. Ryan, their service tech was very friendly and did a great, professional job. Total replacement took about 45 minutes, which for a quality, detailed job, is very fast.
I had called other companies that were willing to sell cheaper glass, but these guys use the good stuff with better quality controls. I had a Pilkington installed in my GM and am very happy with it.