Such a breath air to receive great customer service on a day when everything else is going wrong. The financial advisors here are awesome. But.. Bank of America is trying to force costumers out of the branch and onto the app. I just wish they would staff for the demand and give the customers what they want instead of trying to shape customer activity.. I'm always waiting so long in line at every Bank of America location and a branch manager will always sift through the line trying to convince people to use the ATM or app instead. Two dozen people in line and two tellers...