Typical chain but inconsistent. When I asked if they charge extra for jalapeƱos they said yes. I didn't order jalapeƱos but found out afterward that they charge for a water cup. I even mentioned the charge to a guy who seemed to be the owner who said but the water is free. Smart ass.
I am learning the hard way at these places. Been a Schlotzsky's fan for years but they are inconsistent and appear to be money grubbing. Will reconsider eating there ever again after using up the dam* gift cards in my wallet. Banh mi sandwiches are much better anyway and wish I would have gone that way.