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  • his is probably the worst store I have ever ordered from. We bought furniture 4 months ago and have yet to get it. We were told upon purchase that it would be 8-12 weeks. It has now been 15 weeks, and we don't even have a delivery date set because they don't know when it will be done. We sold our furniture after 10 weeks, due to the fact that we were told 12 weeks was the maximum wait time. After continuing to call, they have no idea where our furniture is. I think that if you spend $4,000 on furniture, you should be guaranteed a delivery date. There has been no apologies, no offer of compensation. I feel as if La-Z-Boy is an established company, and should have procedures in place for these kind of issues. I don't believe we will be making in future purchases with the La-Z-Boy company. Very disappointing
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